Privacy Policy

Effective Date: June 24, 2026

Privacy Policy

Medtrition, Inc. (“Medtrition,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit our website or interact with us online.

Information We Collect

Information You Provide Voluntarily

We may collect information you choose to provide through website forms, email communications, telephone inquiries, sample requests, product inquiries, distributor inquiries, customer service requests, or other interactions with Medtrition.

This information may include:

  • Name
  • Company or organization name
  • Job title
  • Email address
  • Telephone number
  • Mailing address
  • Business address
  • Product interests
  • Inquiry details
  • Any other information you voluntarily submit

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referral source
  • Pages visited
  • Time spent on the website
  • Website interaction data
  • General geographic location based on IP address

This information helps us maintain website security, improve performance, understand visitor behavior, and enhance the user experience.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to help the site function properly, improve usability, analyze website traffic, and support marketing or communication efforts.

Cookies may be categorized as follows:

Essential Cookies

These cookies are required for the website to function properly and cannot be disabled.

Analytics Cookies

These cookies help us understand how visitors use our website so we can improve performance, content, and usability.

Marketing Cookies

These cookies may be used to measure marketing effectiveness and improve the relevance of website content and communications.

You may manage your cookie preferences at any time by clicking the Cookie Preferences link in the website footer.

How We Use Information

We may use collected information to:

  • Respond to inquiries
  • Provide product information
  • Process sample or product requests
  • Communicate with healthcare providers, distributors, customers, or business contacts
  • Improve website performance and functionality
  • Understand website usage
  • Improve products, services, and communications
  • Maintain website security
  • Send service-related communications
  • Send marketing communications where permitted
  • Comply with legal obligations

Health-Related Information

Medtrition provides nutrition products and related information. Website inquiries may sometimes include information related to healthcare settings, patient care needs, or nutritional product interests.

Please do not submit protected health information, patient medical records, or sensitive personal health information through website forms unless specifically requested through a secure and authorized communication channel.

Medtrition does not intend to collect protected health information through general website forms.

Information Sharing

We do not sell personal information.

We may share information with trusted third-party service providers who assist us in operating our business and website, including:

  • Website hosting providers
  • Email service providers
  • Customer relationship management providers
  • Analytics providers
  • Security providers
  • Marketing platforms
  • Distribution or fulfillment partners when necessary

These providers are authorized to use information only as needed to perform services on our behalf.

We may also disclose information if required by law, legal process, regulatory request, or to protect our rights, users, customers, or business operations.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and maintain business records.

Third-Party Websites

Our website may contain links to third-party websites, distributor websites, embedded content, or external resources.

We are not responsible for the privacy practices, content, or security of third-party websites. Visitors should review the privacy policies of any external websites they visit.

Email Communications

If you provide your email address, we may use it to respond to your inquiry or provide information related to Medtrition products and services.

Where required, marketing emails will include an option to unsubscribe or manage communication preferences.

Children’s Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

Your Privacy Choices

Depending on your location, you may have privacy rights related to your personal information, including the right to:

  • Access personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Opt out of certain marketing communications
  • Manage cookie preferences
  • Request information about how your data is used

To make a privacy request, please contact us using the contact information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Contact Information

Medtrition, Inc.

Website:
https://www.medtrition.com/

Privacy Policy:
https://www.medtrition.com/privacy-policy/

If you have questions about this Privacy Policy or how Medtrition handles personal information, please contact Medtrition through the contact information provided on our website.